Viva.com shop is experiencing issues

Resolved·Degraded performance

This incident has been resolved.

We apologise for the service disruption.

Wed, Jan 28, 2026, 06:11 PM

(3 months ago)

Affected components

Jan 28, 2026, 03:07 PM

06:11 PM

Updates

Resolved

This incident has been resolved.

We apologise for the service disruption.

Wed, Jan 28, 2026, 06:11 PM

Monitoring

A fix has been implemented and we are monitoring.

Wed, Jan 28, 2026, 05:51 PM(20 minutes earlier)

Identified

We have identified the issue and we are working on a fix.

Wed, Jan 28, 2026, 03:54 PM(1 hour earlier)

Investigating

We are currently investigating an issue that is causing service disruption across multiple products.

Wed, Jan 28, 2026, 03:07 PM(47 minutes earlier)