Transaction Volume Degradation – CardCharge (SmartCheckout) and Selfcare Login Issue

Resolved·Degraded performance

This incident has been resolved.

We apologise for the service disruption.

Thu, Feb 26, 2026, 03:36 PM

(2 months ago)

Affected components

Feb 26, 2026, 03:16 PM

03:36 PM

Updates

Resolved

This incident has been resolved.

We apologise for the service disruption.

Thu, Feb 26, 2026, 03:36 PM

Monitoring

A fix has been implemented and we are monitoring.

Thu, Feb 26, 2026, 03:16 PM(19 minutes earlier)

Identified

We have identified the issue and we are working on a fix.

Thu, Feb 26, 2026, 03:16 PM