Resolved
Card payments and transfers have been fully restored. Customers can now complete payments and transfers as normal. We apologize for any inconvenience caused.
Monitoring
Card payments and transfers have been approving normally again since 12:05 UTC. We will keep monitoring the issue.
Identified
We have observed that Mastercard cards from the same issuer are also affected by the outage, not only Visa. Our systems are working as expected. We will provide further updates as the situation evolves.
Identified
We have identified the cause of the issue affecting payment services. It is an outage on the side of the card issuer, Revolut, who has confirmed it on their status page. Our systems are working as expected. We will provide further updates as the situation evolves.
Investigating
We are currently investigating an issue affecting specific issuers VISA cards in several countries. Customers may experience difficulties processing payments. Our teams are actively working to identify the cause. Further updates will be provided as the situation evolves.